
UX Design
Design For The Experience
When it comes to understanding what users need, there is quite simply no one-size-fits-all solution. We apply a unique approach for each project we work on.
Drawing on more than 40 years of combined experience, we combine flexible research tools with interactive development techniques and hands-on testing to deliver winning user experiences.
Take advantage of our tried-and-tested User Research tools to identify your users’ real needs, and then let our global network provide hands-on user testing to fine-tune your project.
Our high-quality and fully-interactive wireframes facilitate the design and development process while also giving you a clear picture of how the site will look and feel.
Through also having a web design school full of creative people, we are in a unique position of being able to provide highly effective in-house user testing with meaningful feedback.
How We Work
Our proven UX process
Step by step in collaboration with you.

Step 1: User Research
The customer may not always be right, but they know what they want. The Brainstorming is complemented by in-depth research of user feedback, surveys, references and even complaints so that we are better able to meet their expectations.

Step 2: User Flow & Story
Every great story has twists and turns, so let’s find out how your users’ story flows. First, we create typical user profiles based on the earlier research, and then we walk that user through the site. If the journey doesn’t flow to a happy ending, it’s time to re-think the plot.

Step 3: Sitemap
Vikings may be able to navigate by the stars, but both your designers and your users will need a site map. This hierarchical representation shows exactly how a user can travel through the entire system.

Step 4: List Screen & Elements
Here our team decides what is needed on each screen of your site or app. We make sure that everything on the page has a purpose and helps the users achieve their goals.

Step 5: Wireframing & Testing
This is where the ideas and concepts really take shape. By sketching out a basic visual representation of the system, its flow patterns can then be tested and refined before moving to the next level.

Step 6: Prototype, Designs and User Testing
In the final step before handing over to the designers, we add colors and images to the wireframe to create paper prototypes that can then be developed and tested on HTML pages.
How can we help?
6 key ways we can help your business grow:
Accelerate your business!
Branding
Your brand is more than just a pretty logo. It's how you communicate with your target audience and the messaging behind everything you do. We help build brands using a "Strategy first" approach.
UX Design
Drawing on more than 40 years of combined experience, we combine flexible research tools with interactive development techniques and hands-on testing.
UI Design
Take advantage of our decades of combined experience. We design a User Interface system that is based on the specific preferences and behaviours of your users.
Web Development
Think of your website like an employee. You want it to look nice, speak well of your brand and work perfectly right? We can build a website for you that achieves all your goals.
Website Maintenance
We take care of your website so you don’t have to worry about it. We will make sure it’s up, safe and helping your business to grow.
Copywriting
WCB Agency provides professional SEO-copywriting services for small and mid-sized businesses who are looking to generate leads and close sales.